Terms and Conditions

Terms of Service

General Terms and Conditions (with legal information)

  1. scope

  2. contracting party

  3. Offer and conclusion of contract

  4. Right of withdrawal and cancellation policy

  5. Prices and shipping costs

  6. delivery

  7. Risk

  8. payment

Further information

Ordering contract

Terms of Service

(The following terms and conditions also contain legal information about your rights under the Distance Selling and Electronic Commerce Regulations.)

1. Scope

1.1 All deliveries by ASEN Sports (hereinafter: asen-sports-webshop.com) to consumers (§ 1 KSchG) are subject to these General Terms and Conditions (GTC).

1.2 Consumers are consumers within the meaning of the Consumer Protection Act (KSchG) and thus natural or legal persons who are not entrepreneurs. Entrepreneur is someone for whom the business belongs to the operation of his business. Business is any permanent organization of independent economic activity, even though it may not be for profit. Legal persons under public law are always considered entrepreneurs.

2. Contracting party

The purchase contract is concluded with: ASEN Sports, owner: Wolfgang Asen Salzburger Straße 10, 5201 Seekirchen am Wallersee, Landesgericht Salzburg. You can reach our customer service for questions, complaints and complaints on weekdays from 
until 08:00 to 17:00   at +43 676/70 200 20 s and by e-mail at office@asen-sports.com

3. Offer and conclusion of contract

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded by clicking on the "Buy" button toaccept the offer for the goods contained in the shopping cart. Immediately after sending the order you will receive a confirmation by e-mail.

4. Right of withdrawal and cancellation policy

4. 1 consumer has a fourteen-day right of withdrawal.

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Cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us by means of a clear statement (eg a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached

Use a model withdrawal form, which is not mandatory.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we will have all payments received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the one we offer Standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you;In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract . The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

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  •  Goods whose price depends on fluctuations in the financial market, over which the entrepreneur has no influence and which can occur within the withdrawal period,

  •  goods made to customer specifications or clearly tailored to personal needs,

  •  Goods that can spoil quickly or whose expiration date would quickly be exceeded,

  •  goods that are delivered sealed and are not suitable for return for reasons of health or hygiene, provided that their seal has been removed after delivery,

  •  Goods which, after being delivered, have been inseparably mixed with other goods due to their nature,

  •  alcoholic drinks, the price of which was agreed upon conclusion of the contract, but which can not be delivered earlier than 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence,

  •  audio or video recordings or computer software delivered in a sealed package, provided that their seal has been removed after delivery,

  •  Newspapers, periodicals or magazines with the exception of subscription contracts for the delivery of such publications.

    4.3 Please avoid damage and contamination. If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.

    4.4 Please note that the modalities mentioned in paragraph 4.3 are not a prerequisite for the effective exercise of the right of withdrawal.

    5. Prices and shipping costs

    5.1 The prices stated on the product pages are gross sales prices and include the legal value added tax and other price components.

    5.2 The shipping costs are calculated automatically in the shopping cart

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    6. Delivery

    6.1 Delivery is only within Europe.

    6.2 The delivery time is between 1-7 working days. We refer to any deviating delivery times on the respective product page.

    7. Risk bearing and transport

    The risk of accidental loss and accidental deterioration of the goods passes to the customer upon transfer to the customer.

    8. Payment

    8.1 Payment is made either in advance or cash on delivery.

    8.2 When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

    Further information

    ordering process

    If you have found the product you are looking for, you can add it without obligation by clicking the button "add to cart" into the shopping cart. You can view the content of the shopping cart at any time by clicking the button without obligation. The products can be removed from the shopping cart at any time by clicking the button x and update . If you want to buy the products in the shopping cart, click the button "Checkout" . Please enter your details (should they not be pre-set or deviate from the usual ones). The mandatory information is marked with a *. Registration is required. Your data will be encrypted. After entering your data and selecting the payment method, you can access the order page via the button "Check order" , where you can check your entries again. By clicking on the button "buy now" you end the order process. The process can be canceled at any time by closing the browser window.

    treaty text

    The contract text is stored on our internal systems. The general terms and conditions can be viewed at any time in our webshop . The order data and the terms and conditions will be sent to you by e-mail.

     

    PLACE OF JURISDICTION: Neumarkt am Wallersee